Field Service Engineer

· Covering all aspects of the field role, including:

1. Electronics, Electrical and Mechanical
2. installation/commissioning
3. provide customer training
4. repair and rebuild work
5. preventative and reactive service work

• Working in-house at the UK facility to repair, test, electrically and mechanically, presses and ancillary equipment in order to prepare them for sale
• Demonstrate your Mechanical ability to rebuild & repair high precision, high speed presses and associated equipment to very tight tolerances.
• Perform electrical/electronic repairs, rebuilds, upgrades, fault finding of latest technology PC controlled systems, PLC units, inverters of all makes and models, etc…
• Work on own initiative as required
• Be prepared to undertake & digest all training that will be provided and also learn and understand equipment and processes off your own initiative.
• Be prepared to travel all over the UK and abroad when requested
• Demonstrate at team and individual levels, willingness to show innovative ideas/skills and solutions to help drive the Company forward.
• Must have a pro-active ‘can-do’ attitude to all work and projects, integrating with the entire team with the aim of continuously improving what we offer, bettering our standards etc…
• Ensure that any queries you have with any job or project are addressed and action taken as necessary, liaising with other BUK members as necessary.
• Discuss with and follow up on specific job requirements such as parts orders etc, to ensure that when a job begins, we have everything in place.
• Work and use your technical knowledge to provide bespoke solutions for customers and implement new ideas.Actively help & participate to improve and install a team attitude within the service department, extending to working more closely with the Sales Team and management.
• Support and help implement new working structures/best working practice etc.
• Advise on and check through proposals for work, projects to ensure the labour content is correct, and all the right parts are included, and the necessary engineering element is correct.
• Fully project-manage jobs such as press re-wiring for example, to ensure everything runs as smoothly as possible.
• Actively up-sell our products and capabilities and seek out new avenues for what we can offer. To include assessment of any value-added things we can consider that we can offer our customers.
• Liaise with the service team, and check and assist with planning for work to ensure deadlines are met and that we are ahead of the game.