Hire Controller / Customer Advisor

Job Category: Plant Hire
Job Type: Permanent
Job Location: Oldham (Greater Manchester)
Salary: 22000-27000 pa

Our client

 Our customer are specialists in providing rental equipment and managed solutions into every market and sector including: construction, industrial, energy, infrastructure, government and events.

They are a FTSE100 business and a true global leader in equipment rental.


  • Delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities
  • Communicate with customers on the telephone, via email and responding to website requests
  • Manage orders from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers
  • Think on your feet and use your initiative to ensure delivery of the very best experience for the customers


  • Must have Tool/Plant/Powered Access Hire/Civil Engineering/Construction experience
  • Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy your customers
  • Experience in developing and utilising product knowledge
  • Exceptional communication skills including negotiating and influencing. 
  • Comfortable using your own judgement and initiative to make decisions in line with our company policies and pricing structures
  • A flexible and adaptable approach
  • A good level of computer literacy in MS Office packages. 

To apply, please use the Application Form or contact Innov8 Synergy Talent Management with a current CV via email: info@innov8synergy.com

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