Field Agent

Job Category: Telecoms
Job Type: Permanent
Job Location: Wiltshire
Salary: £25.000 - £30.000


Our client is a leading technology company and specialist in the design, build, support, and management of the UK’s critical digital infrastructure, drawing on decades of experience in mission critical communications and technology.

With a strong focus on key customer areas including transport, emergency services, network providers and the public sector. Our client’s expertise, accreditations and knowledge make them a trusted partner for organisations at the forefront of the digital revolution.

Are you looking for your next challenge? We are currently seeking an experienced Field Agent.  We would love to hear from you if you have experience of fibre cable activities on external telecom infrastructure contracts.

You’ll be working in a business that is dedicated to transforming the way support is delivered nationwide to external network operators. We aim to be the UK’s leading network installation business, harnessing and enhancing the skills of our people to deliver high-quality cost-effective services.

You’ll receive formal training and on-the-job training where appropriate – to ensure you’re up-skilled as technology develops along with E-learning schemes to help or refresh skills on-line.

You’ll be treated as an individual. We’re not a vast corporation, which means every individual counts.  With us, you’ll be valued and supported, involved and empowered from day one.

Role Profile:

Reporting to and directed by the Operations Compliance Manager you will support gangs employed by our customers Partners locally to ensure all safety, compliance and quality standards are met through a defined audit and inspection regime set out by the business.

Typical Deliverables:

  • Safety – ensure that safe working practices are adopted as the top priority for all activities undertaken and that they are supported by all relevant documentation correctly completed
  • HA Relationships – work with Partners and Highways Authorities locally to develop an effective working relationship through ensuring consistent high levels of streetworks compliance and reinstatement quality
  • Inspection Regime – complete in-progress, gate and retro checks in line with business requirements.  Recording all results and undertaking remedial actions with the Partner’s gangs.  Ensure that no further improvement notices are issued by local Highways Authorities
  • Field Manager – monitor gang whereabouts and effectively manage your site visits using the Field Manager system

Behavioural Requirements:

Safety Conscious – is pro-active in matters of safety and is committed to keeping pace with standards and legislation.  Drives a safety-first culture with own team, suppliers and customers.

Quality Focussed – knows the importance of a right first-time culture, is a clear and proactive communicator promoting best practice across the business.

Business Operations Skills – Qualifications:

  • NRSWA Unit 2 & 10
  • Full Driving licence

Excellent employee benefits:

Our client is committed to ensuring that we offer industry leading career opportunities, salary, and benefits packages. Join us and you can expect to receive:

  • 33 days holiday, including public holidays, plus the option to buy or sell five days each year
  • Company pension scheme
  • A range of family friendly policies including childcare vouchers
  • An employee-funded car leasing scheme
  • Occupational health support
  • Discounts on Cinema, Restaurants and Shopping with a reward scheme

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