Collection Sales Agent

Job Category: Debt Management
Job Type: Permanent
Job Location: Manchester
Salary: £19000-£20000 Realistic OTE £32000

Collection Sales Agent – Manchester

Basic Salary £19,000 – £20,000 Realistic OTE £32,000 PA

Excellent Benefits on offer to include

  • 37.5 hours a week on a rota between 8.30am and 7pm
  • Full-Time permanent position
  • Extensive training and development programme
  • Market Leading Business with excellent career plans and rewards packages

Please note, this is a full-time, permanent role and applicants must be able to work the full range of shift patterns applicable to the role – this can include Saturday mornings.

The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made.


  • Looking for that opportunity with an industry leading business to build a career
  • Previous experience within an internal sale or collection’s role
  • Excellent telephone manner with the ability to positively resolve situations
  • Keen to excel in a great work environment
  • Confident in your ability to achieve realistic targets and benefit financially
  • Strong work ethic and happy to work on your own initiative

Our Client

  • Our Client is part of a market leading multi divisional debt management and collections business – employing over 500 people in the UK and growing year on year
  • Specialists in the recovery of outstanding parking charges
  • Based in great offices just off the M60 in Manchester
  • Modern organisation that delivers excellence to customers and clients
  • Using technology and people to transform the resolution of outstanding debts
  • Rapidly growing organisation offering opportunities to all our team
  • Excellent staff retention and ongoing development


What is the role?

  • Resolving low value outstanding parking charges from individuals
  • Predominantly dealing with inbound calls with first call resolution
  • Managing difficult conversations in a sensitive and professional manner
  • Entering accurate records of customer interactions
  • Following processes and guidelines to deliver great service
  • Achieving personal and team targets in a contact centre environment.
  • Delivering or developing your skills with multi-channel communication.
  • Day to day handling of mutli channel communication.

Apply for this position

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