Permanent
Salary: £26,000 + Company Contributory Pension
Location: Merseyside
Our client is an engineering services and asset management business. They are a materials handling business and they have extended their service offering to include industrial cleaning, aerial access, groundworks, agricultural plant and machinery to offer a total solution based on the service they provide.
The business prides itself on service and delivery and really making sure that their internal customer (their staff) are really catered for with a career development. They really are an employer of choice.
As an Hire Controller you will be responsible for;
Creating 200+ off hires per month
Coordinating quotes to customers in line with the current price list
Plan transport and workshop requirements in line with agreed service level agreements
Create accurate invoicing for all hire transactions and additional revenue transactions
Ensure STH Developers have visibility of all quotes to enable them to maximise the Briggs offering and increase the conversion of won orders
Initiate the customer concern process when necessary to help maintain customer satisfaction
As an Hire Controller you will demonstrate;
Skills in computer literacy and an understanding of the Microsoft Office package; specifically Excel, Access, Outlook and Word
Strong communication and team working skills
Excellent telephone manner
Strong negotiation skills
Experience in a rental background
Be reactive and quick thinking
Use to working in a busy, open plan office.
As an Hire Controller you will command;
Commission
Benefit scheme, offering high street discounts
Paycare medical scheme
Contributory pension scheme
Eye care vouchers
25 days holiday + bank holidays